Free Appeal Template
Manchester AirportI appeal as the registered keeper of the vehicle. I am not obliged to identify the driver and decline to do so.
1. The parking charge is not notified until after the contract is entered into. Under the principles established by the Court of Appeal in Thornton v Shoe Lane Parking [1971] 2 QB 163, a term introduced after a contract has been formed does not become part of that contract. The charge therefore forms no part of any contract between the driver and the operator.
2. The signage is not compliant with the BPA Code of Practice. The charging terms were not displayed clearly, prominently, or legibly at a point where the driver could have made an informed decision to avoid the zone before entering it. No valid contract was formed.
3. The vehicle was present in the drop-off zone for no more than 5 minutes. The driver is entitled to the 5-minute consideration period expressly mandated by the BPA Code of Practice, during which no charge may be levied.
4. Under the Protection of Freedoms Act 2012, keeper liability cannot be transferred for breaches of the operator's own statutory duties or breaches of the Code of Practice. The operator has failed to comply with the requirement to display adequate signage and therefore cannot pursue the registered keeper.
5. The charge is not a genuine pre-estimate of loss and is therefore an unenforceable penalty at common law. The operator has suffered no identifiable loss as a result of the vehicle's presence in the drop-off zone.
Any one of the above grounds is sufficient on its own to require cancellation of the PCN. I require this charge to be cancelled and invite the operator to confirm cancellation in writing.
How to use this appeal template
Manchester drop-off charge appeal
Got a PCN for dropping someone off at Manchester? It's highly likely you can cancel it. Use the free template above.
The charge
Manchester has paid drop-off areas at the terminals and a separate free drop-off area.
At Terminal 2, the current charge is £5.50 for 5 minutes, £6.50 for 10 minutes, or £25 for up to 30 minutes.
The maximum stay in the paid drop-off area is 30 minutes.
You must pay online by midnight the following day.
This is a private parking charge. It is not a council fine.
Why you can appeal
You do not need to name who was driving, nor do they have any right to ask. This means that they cannot enforce keeper liability, as they can only confirm that you're the owner of the vehicle - not the driver.
Points that can help:
- Unclear signs. Check whether the charge and its terms were clear before you entered.
- You were not in the zone. Compare the photos with the location shown by the airport.
- Emergency or exceptional reasons. Explain what happened and include proof.
- The charge was already paid. Include your payment confirmation.
Questions
How much is the drop-off charge?
At Terminal 2, it is £5.50 for 5 minutes, £6.50 for 10 minutes, or £25 for up to 30 minutes. Charges can differ between terminals, so check the terminal shown on your notice.
Can I appeal if I didn't read the signs?
Yes. The issue is whether the charge and its terms were clear before you entered the zone. If the signs were unclear or the area boundary was confusing, that is a valid appeal point.
I was only there for a few minutes, do I still have to pay?
Yes, if the vehicle entered the paid drop-off zone. If the ANPR times or location look wrong, ask for the photos and challenge the charge.
What happens if my appeal is rejected?
Check the rejection letter. If it gives you a POPLA verification code, you can make a free second-stage appeal.
Quick tips
- Check the terminal. Manchester has different drop-off arrangements.
- Check the deadline. Use the date on your PCN.
- Use the free drop-off area if you are making a future visit and do not need to stop at the terminal.
- Keep copies. Save the PCN, photos and correspondence.
Sources
- Manchester Airport, Pick Up and Drop Off: https://www.manchesterairport.co.uk/getting-to-and-from/pick-up-and-drop-off/
- Manchester Airport, Fees and Charges: https://www.manchesterairport.co.uk/about-us/publications/fees-and-charges/
- Manchester Airport, Free Drop Off Terms and Conditions: https://www.manchesterairport.co.uk/terms-and-conditions/free-drop-off-terms-and-conditions/
- Protection of Freedoms Act 2012, Schedule 4: https://www.legislation.gov.uk/ukpga/2012/9/schedule/4
- POPLA, Appeal guide: https://www.popla.co.uk/appeal-guide
- GOV.UK, CCJs and your credit rating: https://www.gov.uk/county-court-judgments-ccj-for-debt/ccjs-and-your-credit-rating
Manchester's current published Terminal 2 tariff is £5.50 for 5 minutes, £6.50 for 10 minutes and £25 for up to 30 minutes.